frequently asked questions

  • It’s coming. Have an idea for what a location should smell like? Send me a message. If I can use it you’ll definitely get some candles out of it.

  • Yes, it is! At checkout click local pick-up and complete the order. Pick up your order when it is convenient for you at Glenbrook or Jefferson Pointe Monday-Friday and the YLNI Farmers Market on Saturdays.

  • Nope. I make everything at home.

  • Nawh, no wholesale. You can always email me and if things change I’ll let you know.

  • Right now I’m only shipping orders in the United States.

  • 1. Trim the wick. Every. Single. Time.

    Each time you want to burn your candle, start by trimming the wick to between 1/8 and 1/4 inches long. You can use scissors, nail clippers (that's my personal favorite), or a wick trimmer but no matter what you do, always trim, every single time.

    Why every time? Trimmed wicks will give you a cleaner, brighter burn. Untrimmed wicks are a lot more likely to take on a strange shape that dulls and obscures the flame. Also, excessively long wicks cause nasty smoky stains that end up on your glass jar candles - not a problem with our tin candles however trimming the wick keeps the flame in control.

    2. Let the wax melt all the way across.

    Once your candle's lit, DON'T blow it out until the top layer of wax has melted all the way across. This might take several hours so don't set out to burn a candle at all unless you've got the time to do so. This is also called candle memory.

    Whenever you fail to achieve full melt, you're contributing to a process called tunnelling. The wick starts to sink lower and lower like a tunnel is forming right through the center of the candle. Eventually, the tunnel will grow so deep that it'll be tough to light the wick at all. More importantly, all that unmelted wax on the sides represents hours of lovely fragrance and burn time you bought but won't ever get to utilize.

    It takes patience, but if you melt the wax all the way across every time you burn, the surface of the candle will stay flat and the sides of the jar will stay clean, all the way down until the candle is spent.

    3. Only burn your candle for 4 hours at a time.

    If you burn your candle for more than 4 hours at a time, carbon will collect on the wick, and your wick will begin to "mushroom." This can cause the wick to become unstable, the flame to get too large, your candle to smoke, and soot to be released into the air and around your candle container.

    4. Keep the flame away from moving air.

    Do your best to keep your burning candle away from open windows, fans, air conditioners or heavily trafficked areas where people walk back and forth a lot. Moving air can disturb the flame, which can also stain the tin or jar, and can give you tunneling and other issues.

    5. Dip your wicks to extinguish the flame.

    This is probably one of the most important steps that people miss.

    You’ve probably noticed that when you blow out a candle, it smokes – sometimes a lot. That’s because the core of the wick continues to burn for a short time, the inside of the wick can turn to carbon (ash), making it brittle and the candle hard to light the next time.

    Then there’s the smell. After allowing a fragrant candle to burn, why wipe out all that beautiful scent with the smell of smoke? It can be dangerous, you could accidentally blow some of the melted wax right off of the candle.

    How do you dip a wick? You can use anything from tweezers to a knife. After you extinguish the candle, prop up the wick, pulling it out of the wax so it’s ready to light next time.

  • If you’re local, you can return the jar and receive $1 off.

drop me a line


hello@simplenature.net

260-273-0899 call/text